Policies and Governance

Student Handbook

The Student Handbook gives students and parents an understanding of many relevant policies and procedures that will help to maximise the time at SWMRC. Please download and read at your convenience.

Student Handbook

Enrolment Terms and Conditions

  1. Fees are payable in advance of lesson commencement.

  2. An enrolment form must be completed, signed and submitted to the Administration Officer for individual lessons, group lessons and ensembles. Only one form per student required.

  3. An invoice will be issued once the enrolment form has been submitted to the Administration Officer.

  4. All invoices have a 14 day settlement period.

  5. Lessons may only commence after a valid enrolment form has been completed and all accounts have been settled.

  6. Where an account is unpaid the student’s position may be forfeited.

  7. The Administration Officer reserves the right to arrange payment plans for individual tuition, where specific financial circumstances preclude strict adherence to the account payment policy.

  8. Enrolment is required for a minimum of one term.

  9. Lesson enrolment details may only change if the parent/guardian or student over 18 years of age contacts the Administration Officer.

  10. An administration fee is charged each term. This fee is only charged once to each family each term.

  11. Students are only eligible for a make-up lesson when the teacher does not attend the lesson. 

  12. Make-up lessons must be completed by the commencement of next term.

  13. A make-up lesson will be forfeited where the opportunity to have a make-up lesson is declined by the student on two separate occasions.

  14. The student will be given a credit for the tuition component when the teacher has missed a lesson and no make-up lesson can be reasonably provided.

  15. Credits will be included on the invoice for the following term.

  16. When a parent/guardian/student decides to cease lessons, two weeks notice must be provided to the Administration Officer.

  17. If a student withdraws from lessons during a term with the appropriate notice, a refund will be given for lessons not received.

  18. Each student enrolment continues from term to term and therefore two weeks notice to cancel lessons is required, otherwise, it is assumed that lessons are continuing and fees cannot be refunded.

  19. The CEO reserves the right to discontinue/reassign any groups with insufficient enrolments at any time.

  20. A refund will be provided if the CEO discontinues an ensemble or group lesson.

  21. If lessons are booked, agreement to these Terms and Conditions is implied. The use of South West Music Regional Conservatorium’s services implies agreement to all South West Music policies.

Governance documents

Code of Conduct